Process

See how we bring your home to life, step by step.

From the first conversation to the day everything is in place — here's exactly how a project runs.

step 1

Let's get to know each other. Book a free discovery call and tell us about your home.

When you book a discovery call, we'll ask for a few project details:

  • Photographs of your rooms
  • Your floor plan or room layout
  • What you'd like to change, and what stays
  • Your timeline and budget

No quote, no design work and no obligation until you're ready.

step 2

Project kickoff. Once you've chosen the service that fits, we get into the detail.

Your designer builds the brief with you — the practical facts and the personal ones:

  • Measurements and floor plans
  • The furniture and pieces you want to keep
  • How each room needs to work for your family
  • Your style direction and the feeling you're after

step 3

Time to design. We start by clarifying the direction, then build the scheme around it.

Nothing is chosen at random. Each room is worked through in the same order:

  • Layout and space planning
  • Materials, colour and light
  • Furniture, finishes and the finishing details
  • Refined with you as it takes shape

step 4

Your finished design awaits — and the rooms come together.

Everything arrives in one place: the rooms, the pieces and the plan for bringing them home. From there it's your choice.

Take it forward yourself at your own pace, or let the concierge handle the buying, deliveries, returns and installation — so all that's left to do is live in it.

The services

One process. Choose how far we take it.

Every project moves through the same steps — your service decides how many of them we handle for you.

Step Interior styling Complete serviceInterior designConcierge
Step 1 — The discovery callYour home, your timeline, no obligation Included IncludedNot included
Step 2 — Project kickoffThe brief: measurements, pieces you keep, how you live Included IncludedNot included
Step 3 — The designLayout, materials, furniture and finishes Not included IncludedNot included
Step 4 — Sourcing & move-inBuying, deliveries, returns and installation Not included IncludedIncluded

Concierge — the sourcing, buying and delivery leg — is included with Interior design, and can be taken on its own. Every service starts with the same free discovery call.

Behind the scenes

See the process as it happens

Real process, real people — check out what goes on behind the scenes and instant tips to improve your home.

Vintage bohemian residence — behind the scenesModern industrial home — behind the scenesOffice styling in progressCollector's home — behind the scenes